Are you accepting wholesale orders?
We are! Contact us using the form below. Sorry! We just take on a certain amount of stores at one time and the slots are currently full.

How is your shipping calculated?
Our current shipping calculator charges a base fee of $5 and then adds a fee per pillow (based on the pillow’s size). For example, an order for one large pillow will have a base rate of $5 and then a few dollars more to bring it to around $10. Scarves don’t have an added fee because they are small and lightweight.  Should a large order ever cause an overage in shipping, we refund the overage as our desire is to come as close to actual cost as we can!

Do you have other colors available not shown on the website?
Due to the upcycled nature of our product, our colors are constantly changing. Certain colors sell out fast so we recommend purchasing quickly if you see something you like.

Are the colors in the photos true to life?
Good question! Through my camera’s white balance, my computer monitor’s calibration, and my photo editing I work hard on each and every item photo so that it is as close as I can get it to the actual color. Your monitor also plays a part. If your monitor is not calibrated it is hard to say if you are seeing the color correctly. If you would like a sample swatch sent for a particular pillow, send me a note using the form below.

When do you update your website with new products?
Whenever we have more ready. There is no set schedule but we hope to add more blog posts regarding this. Such as…what colors to expect next, when to expect the next new batch to start appearing, sneak peeks, etc.

Will you explain your pillow sizing?

The pillows fall into three sizes. Smalls are 12-14″ in diameter. Mediums are 15-16″. Larges are 17″ and up. Each pillow description should have the approx size listed in the bulleted list but if you do not find it there, please do draw it to my attention.

What is your return policy?
We do not take returns unless we have made a mistake in the listing of the product and you receive a misrepresented item. Please contact us if something like this happens! I try hard but am bound to make a mistake. We are happy to send swatches if you are concerned about color (though during our busy season of October through December it is difficult for us to hold products while you view swatches.)

Do you ship internationally?
We do! If you have any trouble with our shopping cart, please contact me with the item description(s) that you wish to purchase and if the item is still available I will send you an invoice through paypal.

Do you take custom orders?
I enjoy taking custom orders! October through December is the busiest season so sometimes I won’t be able to take on custom orders during that time but feel free to send me a note through the contact form below anytime…I’d love to see if I can help you!

May I feature your items on my website or blog?
Certainly! You may use a photos on the site, we just request that you link back to this website and send us a link to your blog post if you would. Thanks!!

Do you take personal checks or money orders?
We don’t take personal checks but we are happy to take money orders. Just send a note after you’ve purchased your items requesting the address to send a money order.

Why does my shopping cart show tax when I do not live in NC?
When you input your state as you check out, the tax should disappear. Only NC residents are charged sales tax.

Are the pillows and scarfs really handmade?
My first year, I made each and every scarf and pillow myself…nearly 400 within 3 months! It was crazy busy so now I have the help of a few wonderful women in my area. It is a joint effort to cut each piece and sew each item.

Are all your supplies recycled and sustainable?
All the outer parts are recycled. The poly stuffing, thread and labels are new.

What does the back of the pillows look like?
The back is typically the same color as the front though it has no ruffles. Sometimes, if the original sweater was a cardigan we keep the button placket and use it for the back. We love that look! Because we sew it up the button placket is purely decoration…no longer functional.

Are the scarfs and pillows washable?
Like any boutique item, we recommend spot cleaning or professional cleaning for the longest lasting product.
That said, our first process is to wash our materials in the hottest of water. Therefore, soap and water will not hurt either the scarfs or pillows if you are careful with the process.
IF you feel your scarf needs more than a spot cleaning. Fill an oversized container (such as a sink for a scarflette or a bathtub for a long scarf) with warm water and add a bit of liquid laundry detergent and swish around to stir it in. Gently place your scarf into the water and let soak for 10 to 15 minutes. Do not agitate. When lifting the scarf out, be very careful that you support the whole length and do not let it stretch (bunch up if you have to in order to not let it stretch. Then lay flat until dry on a towel.

Other questions? We are happy to answer them. Please contact us using the form below!